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Need Help? 

Email:  customerservice@firstinspires.org 

Call:  (800) 871-8326

Live Chat:  www.firstinspires.org 


Thank you for your interest in bringing FIRST® to your school or organization. Registration for the 2020-2021 school year is open now!

Here's how to get started: 

  1. Create or Log in to your FIRST Account 

    • Your account gives you access to the FIRST Dashboard, where you can create your Class Pack/School Pack Account(s), invite teachers and account administrators, and access the FIRST Thinkscape Learning Management System. 
    • You can log in to your account anytime using the top navigation on www.firstinspires.org  
  2. Create your Class Pack/School Pack Account & Profile
    • Each Class Pack/School Pack account will be associated with one shipping address. Please create separate Class Pack/School pack accounts for each location. 

      dashboard-class-school-pack-screen_edit
    • To ensure successful delivery of materials, please enter the location and contact information of the individual responsible for receiving the shipment.  
      dashboard-class-school-pack-account-profile_edit
    • Select your Sales Tax Exemption Status - exemption forms need to be uploaded in the Finance Section of your dashboard and reviewed and verified before exemption status can be applied to your purchase. Please view upload instructions in Step 7.  
  3. Select Your School or Organization type from the dropdown  dashboard-class-school-pack-school-organization_edit
  4. If known, complete the estimated number of students, implementation, and grade information for your Class Pack/School Pack 

    dashboard-class-school-pack-account-info_edit

  5. Select the Class Packs/School Packs for your location and use the recommended products section to add the associated reusable robotics kits. 
    • The number of students supported and recommended robot kit ratio are included in each description. You can only add the associated reusable robotics kits once you have added the Class Pack/School pack to your cart. 
      dashboard-class-school-pack-product-selection_edit
  6. Invite additional users to your account
    • Account Administrators can order additional products, edit school information, and add additional users to the Class Pack/School Pack Account.
    • Account Teachers have the same access as administrators, however, they cannot add or remove other contacts from the Class Pack/School Pack Account.
       dashboard-class-school-pack-add-users_edit
  7. Upload your Sales Tax Exempt form, if applicable. 
    • From your main dashboard, under Account Finances, click the "Finance Options" button - Sales Tax Exemption Information to upload your sales tax exemption form.
      dashboard-class-school-pack-financial-forms_edit
  8. Purchase your Class Pack/School Pack or create an invoice.
    • Once you have added your Class Packs/School Packs you'd like to purchase, navigate to your shopping cart to complete your purchase or create an invoice.
    • Select the products you would like to purchase from your cart and click "Proforma Invoice/Checkout" 
      dashboard-class-school-pack-create-order_edit
    • Based on your selected products, you'll see the order details and summary, including any applicable sales tax and shipping and handling.  
      dashboard-class-school-pack-review-order_edit

For assistance creating your account, uploading forms, or completing your purchase:

Email:  customerservice@firstinspires.org

Call:  (800) 871-8326

Live Chat:  www.firstinspires.org 

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“...to transform our culture by creating a world where science and technology are celebrated and where young people dream of becoming science and technology leaders.” — Dean Kamen, Founder