FIRST Championship Houston

Volunteer Addendum

2019 FIRST® Championship Houston

Table of Contents:
  • Tiara Friday
Awards and Ceremonies
  • Special Dietary Needs
  • Volunteer café
  • Menus
  • Closing Celebration volunteer meals
  • Refueling stations - water locations
Onsite Details
  • Early Entrance
  • Information Desk
  • Parking
  • Pit Administration
  • Rules Inside All Venues
  • Incidents and Emergency Reporting
  • Reporting non-medical concerns
Selfie Station
Volunteer Central
Volunteer Gratitude Walls
Volunteer Registration
Welcome Booth - Volunteer Mission Control

  • Attire worn by volunteers should be comfortable and volunteer roles should be easily done in attire. Supportive, closed-toe shoes are advised.
  • Attire should be clean and appropriate but don’t be afraid to add an element of fun.
  • Attire should reflect Gracious Professionalism, please take pride in what you wear.
Tiara Friday
Most volunteers wear tiaras on Friday. Bring one or make your own in the Innovation Faire.
Awards and Ceremonies
Welcome Party in the Park
Thursday, April 18, 2019, 6:00 p.m. – 9:00 p.m
Volunteers are welcome to join the Welcome Party. Make sure you bring your badge. More  information available in the overall Houston Event Guide.

FIRST Championship Closing Celebration
Saturday, April 20, 2019, 6:30 p.m. – 8:30 p.m. (Doors open at 4:30 p.m.)  
Volunteers are invited to the FIRST Championship Houston Closing Celebration at Minute Maid Park.  Make sure to bring your badge. More  information available in the overall Houston Event Guide.
Volunteer feedback sessions will be taking place in the Volunteer Café, Room 362. This is your opportunity to tell FIRST all your great ideas about volunteering. Grab your breakfast or lunch and sit with us to chat about the volunteer experience.

  • Thursday, April 18, 7:00 am - 9:00 am
  • Thursday, April 18, 11:00 am  - 2:00 pm
  • Friday, April 19, 11:00 am - 2:00 pm
Special Dietary Needs
  • Register your dietary preferences in the Experient registration system when you RSVP for the event.
  • You can double check which type of meals you requested online.
  • There will be a separate table in the Volunteer Café with a sign marked for special dietary needs.
    • This table will have the main Vegan, Gluten-free, and Kosher/Halal options available at it. There will only be enough food made for each person who requested a special meal in the Experient registration ahead of time. Kosher/Halal meals are not kept on the table so speak to the Volunteer Central dietary needs person to receive your meal.
    • There will be a Volunteer Central dietary needs person assigned to each meal time to help anyone with special dietary needs or questions about the food.
    • Check in with Volunteer Central Management if you have a need.


  • Will be posted on the volunteer page of the FIRST Championship website two weeks ahead of the event.
  • Will be posted on a sign outside the Volunteer Café onsite the previous morning.
Volunteer Café
The Volunteer Café is located in Room 362 and is where meals are provided to volunteers on the day of their shift.

Raffles in Volunteer Café
Thursday and Friday during lunch.

Breakfast 6:00 am – 9:00 am
Lunch 11:00 am – 2:00 pm
Dinner 5:00 pm – 8:00 pm

Breakfast 6:00 am– 9:00 am
Lunch 11:00 am – 2:00 pm
Dinner 5:00 pm– 8:00 pm

Breakfast 6:00 am – 9:00 am
Lunch 11:00 am – 2:00 pm
No Dinner (Hor d’oeuvres at Showcase reception)

Breakfast 6:00 am – 9:00 am
Lunch 11:00 am – 2:00 pm
No Dinner (vouchers for food at Minute Maid Park for Saturday volunteers)
Onsite Details
Early Entrance
Entrance E (the corner near the Hilton) on the 1st floor will be open early for volunteers at 5:30 AM.

Information Desk
There is an information desk located near to Registration on Level 1 that will be able to answer volunteer, event, and city questions. This is also where Lost & Found is located.

Volunteer parking is located at the GRB Convention Center loading dock off of Chartres. Drivers should enter the loading dock gates by taking a left into the open gate behind Halls B off of Chartres.

  • Your Volunteer Coordinator will send you a parking pass. Print it and please make sure it is visible on your car’s dashboard.
  • Limited parking is free and first come, first served.
  • You may park in any available open spot.
  • Park overnight at your own risk. There is no security.
Pit Administration
For program-specific questions, the Pit Admins located in each of the four program areas should be able to answer your questions for their program.

Pit Admin Locations:
FIRST Robotics Competition - COMING SOON
FIRST Tech Challenge - COMING SOON
FIRST LEGO League Jr.  - Level 3, Room 320 A to the right of the 1st door near the stage

Rules Inside All Venues
  • Volunteers are asked to follow the FIRST Code of Conduct. Persons who do not comply with this Code of Conduct may be barred from participating in FIRST activities.
  • Please be sure to have another responsible adult watch any children in your care. You are not allowed to volunteer while taking care of a child.
  • Please follow the Safety guidelines in the overall event guide.
  • You’ll be busy inspiring students, so you won’t have time to use your phone. Please limit phone use to break times.
  • Have FUN!
Incidents and Emergency Reporting
In case of an incident which should be reported (medical or non-medical), go to Pit Admin.

  • Medical Incident report forms are located at the Pit Admin locations (see On-Site Details above.)
  • NEW! Non-Medical Online Reporting Form
    • This form can be used for any concern ranging from or related to volunteer issues, venue issues, Code of Conduct issues, or Youth Protection issues. Read more about it here
In case of an emergency, please evacuate with the teams and guests.
Selfie Station
There will be a Selfie Station located in the Volunteer Café with fun props and a backdrop for volunteers to use to show how they helped #FuelTheMission of FIRST.
Showcase Reception, Friday, April 19 5:30 pm– 6:45 pm at the Innovation Faire in the Ballroom (3rd Floor).
Showcase Event, Friday, April 19, 7:00 pm – 8:00 pm at the General Assembly Theater (3rd Floor).

  • All volunteers are invited.
  • Hors d’oeuvres will be served during the reception.
  • See famous faces of FIRST & other inspiring speakers!
  • Volunteers assigned before the event will receive an email to RSVP to Showcase.
Volunteer Central
Volunteer Central is an area specifically designated for all FIRST Championship event volunteers to use the day of their shifts. Teams and spectators are not allowed in this area unless they are also registered as volunteers that day at the event. Volunteer Central is located on the 3rd floor and includes:

  • The Volunteer Café – located in Room 362, this is where meals are provided to volunteers on the day of their shift. Volunteers should register any dietary preferences in Experient before the event.
  • The Volunteer Lounge – located in Room 352, is a space where volunteers can get away from the crowd and relax during breaks. There are tables, chairs, board games, and laptops with internet available.
  • The Volunteer Office – located in Room 352, the office is the base for the Volunteer Resources Department staff during the event.
Volunteer Central Management will be onsite to answer questions and help administrate any dietary issues.
Volunteer Gratitude Walls
Located in each of the four FIRST program areas, the Volunteer Gratitude Walls are large boards on which teams and parents can leave messages thanking volunteers. Have a look to see how you have helped support the FIRST community.
Volunteer Registration
Volunteers must go to the Volunteer Registration desk on Level 1 to get their Experient name badge when they first arrive at the event. Volunteers who were not assigned roles before the event can sign up as walk-on volunteers at the Volunteer Registration desk. There will be an information booth near Volunteer Registration that can answer general volunteer questions throughout the event.

Experient Name Badging If you were assigned before the event, you should have received an email to RSVP for the event and register with Experient. This included confirming the days you would be attending, choosing your dietary preferences, giving your T-shirt size, etc. If you registered with Experient before arriving:

  • Print your personalized Barcode found in the confirmation email from Experient and bring to Championship or bring up the email on your smartphone to be scanned
  • Bring Photo ID 
  • Scan the Barcode and Experient will ready your badge on-site at the Volunteer Registration desk

If you did not register with Experient before arriving:

  • Bring Photo ID
  • If possible, print your assignment email
  • Register (confirm your information) with Experient on site at the Volunteer Registration desk to receive your badge
If you have not received an email from Experient, but are assigned to a volunteer position in the Volunteer Registration system please email

Volunteer Registration hours:

  • Tues 7:00 am-6:00 pm
  • Wed 6:00 am-8:00 pm
  • Thurs 7:00 am-8:00 pm
  • Fri 7:00 am-7:00 pm
  • Sat 7:00 am-5:00 pm
Welcome Booth - Volunteer Mission Control
Located at the entrance to Volunteer Central. Visit the Volunteer Mission Control Welcome Booth to get:

  • A friendly thank you for volunteering
  • Championship volunteer pin
  • Year of service pins
  • Volunteer passports and stamps
  • Alumni patches
  • Information on the FIRST AmeriCorps VISTA program
  • Information about the FIRST Senior Mentor program
  • A chance to create your own special FIRST volunteer button